Inflight

Effective Date: January 20, 2025

Inflight Software, Inc. ("Inflight," "we," "us," or "our") is committed to providing a platform that empowers creators to share and collaborate on their projects. This Privacy Policy outlines how we collect, use, and disclose personal information, and how you can exercise your rights regarding your data.

1. Introduction

2. Scope

This Privacy Policy applies to personal information processed by us through our website (e.g., inflight.co), browser plugins, design and content feedback tools, and related online services (collectively, the "Services"). This Privacy Policy does not cover third-party websites, services, or applications accessible via our Services. Additionally, a separate privacy notice governs the processing of data related to employees and contractors.

3. Personal Information We Collect

The personal information we collect depends on how you interact with our Services:

Information You Provide to Us

Account Information: Includes your name, email address, profile photo, and other details provided during account creation.
Payment Information: Payments are processed through third-party services such as Stripe, which may require details like your name, email, and billing information. We do not store payment card details.
Content and Feedback: Includes designs, videos, presentations, documents, images (e.g., PNGs), and other materials uploaded to your canvas, as well as feedback and comments shared by others.
Communication Information: Contact information such as email and phone numbers shared during inquiries or support requests.
Event Participation Information: Details provided when engaging in surveys, contests, or similar events.

Information Collected Automatically

Usage Data: Data such as IP addresses, browser types, operating system details, and interactions with the Services.
Cookies and Tracking Technologies: Information collected via cookies, web beacons, and similar technologies to enhance functionality and analytics.

Information from Other Sources

Data provided by third-party platforms if you access our Services through them.

4. How We Use Your Information

We use personal information for the following purposes:

Providing the Services: To manage user accounts, facilitate content sharing and feedback, and process transactions.
Enhancing the Platform: To analyze usage data and improve the functionality and performance of the Services.
AI Development: Aggregated, anonymized user content, including transcriptions of video feedback, may be used to refine AI tools, ensuring they align with user needs and provide accurate captioning and analysis.
Compliance and Legal Requirements: To meet obligations under applicable laws and maintain platform security.
Marketing and Communications: To share updates and relevant information about our Services. Users may opt-out of such communications at any time.
User Research: To conduct surveys and analyze feedback for product improvements.
Detecting and Preventing Fraud: To ensure the integrity and security of the Services, including identifying and addressing fraudulent activities.
Service Customization: To personalize user experiences, such as recommending features based on your activity.

5. Legal Basis for Processing

We process personal data based on the following legal grounds:

Performance of a contract
Compliance with legal requirements
Legitimate interests (e.g., enhancing Services, ensuring security, fraud prevention)
Consent, where applicable

6. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

Service Providers: Trusted partners who assist us in delivering and maintaining our Services under strict confidentiality.
Legal Authorities: When required by law or necessary to protect rights and safety.
Aggregated Data Sharing: De-identified information used for analytics and research.
Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred to the new entity.

7. Data Security

We utilize robust security measures to protect your information. These measures include encryption, secure servers, and regular audits of our systems. While we strive for the highest standards, no system can guarantee absolute security.

8. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal, regulatory, or operational requirements. When no longer required, we securely delete or anonymize your data.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal information
Request corrections or updates
Delete personal data
Object to specific data processing activities
Request data portability

For inquiries or to exercise your rights, please contact us at privacy@inflight.co.

10. Updates to This Policy

We may revise this Privacy Policy periodically. Updates will be posted with an updated "Effective Date." Significant changes will be communicated to users via email or a notification on our website.

11. Limitation of Liability

While we strive to ensure the security and accuracy of your data, Inflight Software, Inc. is not responsible for unauthorized access, disclosure, or misuse of information due to external factors beyond our control.

12. Contact Us

For questions, concerns, or requests, please reach out to us:

Inflight Software, Inc.
1100 S Miami Ave, Apt 1108
Miami, FL 33101
Email: privacy@inflight.co

This Privacy Policy is designed to ensure transparency and foster user trust, particularly regarding the use of anonymized data for AI development, including video feedback transcription and captioning.